Front Office
Program efficacy
What the program spent, what it got, and whether the two are moving together.
Who it is for
General manager, head coach, cap manager.
How this is handled today
Money and production live in different places. What a program committed sits with the people who handle contracts, what it got back sits with the people who handle stats, and the two are reconciled by hand once a cycle in a spreadsheet one person owns.
Because that reconciliation is slow, it happens after the decisions rather than before them. The question of whether a dollar bought a snap gets answered when there is nothing left to do about the answer.
What changes
Commitments and production sit in the same store, so spend against output is a join rather than a reconciliation. It is a view that recomputes when either side moves, not a document somebody rebuilds.
That turns the efficacy question into something you ask during a cycle instead of after it, while there is still a decision left to make.
What you do here
- Spend against production, by position group and by unit
- Retention and attrition across a cycle, with the decisions that drove it
- Where a dollar bought a snap and where it did not
What it reads
- Efficiency
- Personnel
- Decisions
- Cap
Agents on this surface
None. This surface is figures only.
Whatever loads reaches your own records and nothing else, works out its own figures, and puts them on the screen itself. It never edits a number on the way to you.